HOW TO GET STARTED
Step 1: Contact Us
Call, email, or complete our request services form to request a free phone consultation:
(585) 275-HOPE (4673)
URPSC@rochester.edu
This short call helps us understand your needs and decide whether URPSC is a good fit.
Step 2: Case Review
Our team will review your information. You will hear back within five business days with next steps.
Step 3: Intake Sessions
If URPSC seems like a good fit to meet your needs:
- You are assigned a graduate clinician
- We schedule two intake sessions (about 1.5 to 2 hours each)
- For children and teens, parents or caregivers are included in many parts of the intake sessions
Step 4: Begin Therapy
After intake:
- You and your clinician build a treatment plan
- Sessions begin weekly (or every other week, depending on need)
If at any point we believe another service is a better fit, we will help provide referrals.
Forms You Will Receive
Before or during your intake sessions, you will receive the following PDF documents:
- Clinic Flyer
- Client Services Agreement
- Privacy Notice
- Financial Agreement
- Consent for Email
- Consent for Telehealth (if needed)
- Emergency Contact
- Release of Information
You do not need to fill anything out in advance unless asked.